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Watts EMEA Holding B.V. and its affiliates ("Watts
Water", "we" or "us") respect your privacy and takes the protection of your privacy seriously. We
will endeavour to protect and carefully keep all the personal data that you provide to us to use our
services. The purpose of this Privacy Statement is to clearly explain how we use your personal data, our
efforts to protect your personal data, the rights and options you have to control your data and the
protection of your privacy. This Privacy Statement will give you information about:
We advise you to read this Privacy Statement carefully and to consult it on a
regular basis when you use our website and services.
Personal data is all data that identifies you directly or in combination with
other data. We collect personal data that you provide to us when you use our website and services, personal
data that we collect automatically and personal data that we collect from other sources.
The personal data that we collect include:
You can yourself determine which data you provide to us. In some cases, however,
we can only meet a request when we receive more data from you, e.g. your phone number. If so, we will inform
you about this separately. Not providing these details may mean that we cannot process your question or
request in part or at all or that you may not be able to use our services.
We use external sources to collect certain personal data. For example, the
Chamber of Commerce to collect business data of contracting parties.
Watts Water uses your personal data for the following purposes:
Our products and services are meant for adults. We do not intentionally collect
personal data of minors (aged under 18 years) and we therefore request that minors do not provide us with
personal data and do not use our products and services.
The provider of this website uses the services of etracker GmbH, Hamburg, Germany
web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent
separately in advance. If this is the case and you agree, cookies are used to enable a statistical range
analysis of this website, a measurement of the success of our online marketing measures and test procedures,
e.g. to test and optimise different versions of our online offer or its components. Cookies are small text
files that are stored by the Internet browser on the user's device. etracker cookies do not contain any
information that could identify a user.
The data generated by etracker on behalf of the provider of this website is
processed and stored by etracker solely in Germany by commission of the provider of this website and is thus
subject to the strict German and European data protection laws and standards. In this regard, etracker was
independently checked, certified and awarded with the ePrivacyseal data
protection seal of approval.
The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of
the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online
offer and our website. As the privacy of our visitors is very important to us, the data that may possibly
allow a reference to an individual person, such as IP address, registration or device IDs, will be
anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose,
combine it with other data or pass it on to third parties.
You can object to the outlined data processing at any time. Your objection has no
Further information on data protection with etracker can be found here.
Watts Water handles your personal data carefully and confidentially. Your
personal data are only available to Watts Water employees to the extent this is necessary to provide our
services or if we have a legal basis for doing so.
Watts Water only shares personal data with third parties that Watts Water trusts.
They are our:
Watts Water provides your personal data to third parties that are located outside
the EU. For example, with our headquarter Watts Water Technologies Inc. in the US. We will only provide your
personal data to recipients that handle your personal data confidentially and provide appropriate protection
in line with European standards, so that your personal data is protected appropriately (e.g. by concluding
EU Model Contracts for the international transfer of personal data as approved by the European Commission).
If you have questions about the international transfer of your personal data or
the appropriate safeguards that Watts Water has taken to protect your personal data, please send an email to
the Director of Legal & Compliance Europe at [email protected].
Watts Water has implemented physical, technical and organisational security
measures to protect your personal data. These measures are aimed at ensuring the on-going integrity and
confidentiality of your personal data, for instance by ensuring that only authorised employees have access
to your personal data. We evaluate and update these measures on a regular basis. However, no information
system is 100% secure, so we cannot guarantee the absolute security of your personal data.
We will retain your personal data for the duration of our relationship, unless a
shorter retention period is required by law or the data is no longer necessary for the purposes for which
the data was obtained. Once our relationship with you has come to an end, we will retain your personal data
for the period of time that enables us to:
Depending on your location, you are entitled to access or change your personal
data, have them removed, restricted or transfer them. Also, depending on your location, you may restrict or
object to Watts Water processing them. For example, you may object to our use of your personal data for
If you have given your consent to us using your personal data, you may at all
times withdraw that consent.
In order to protect your privacy, the security and the confidentiality of your
personal data, we ask you to send a copy of a valid ID along with your request, on which only your name is
visible and with the other data redacted.
You can contact us at any time if you have questions or complaints about this
Privacy Statement or about the processing of your personal data by sending an email to the Director of Legal
& Compliance Europe at [email protected]. We are committed to handling
your queries and complaints as best we can. If you are of the opinion that we have been unable to help you
with your complaint, you can file a complaint with your local EU data protection authority.
Our website contains several links to other websites. Watts Water is not
responsible for the way in which these third parties handle your personal data. We advise you to read the
privacy statement of the third party when you visit its website in order to understand how this third party
collects and uses your personal data.
If you have any questions, comments, suggestions or complaints about this Privacy
Statement or the way in which we use your personal data, please contact us by sending an email to the
Director of Legal & Compliance Europe at [email protected] or contact us via our postal
Watts EMEA Holding B.V.
Director of Legal & Compliance
365 rue du lieutenant putier
71530 Virey le Grand
We reserve the right to amend this Privacy Statement. The date below shows when
the most recent changes were made. We advise you to consult this Privacy Statement on a regular basis so
that you are aware of any changes. We will take reasonable steps to inform you of changes that will have a
substantial impact on your rights.
Most recent change: April 2020